Frequently Asked Questions
Everything you need to know about buying and selling premium camera gear.
How do you test and grade your used equipment?
Every item undergoes a rigorous multi-point inspection by our specialized technicians. We grade gear based on cosmetic condition and mechanical functionality, ensuring all shutter speeds, sensors, and lenses meet professional standards.
What is your return policy for electronics?
We offer a 14-day return policy on all items. If the gear does not meet your expectations, you can return it in its original condition for a full refund or exchange.
Do you provide a warranty on vintage cameras?
Yes, most of our used equipment comes with a 30-day to 6-month limited warranty, covering mechanical defects and electronic failures not caused by accidental damage.
How long does international shipping take?
We ship globally via tracked express couriers. Typically, orders reach Europe within 2-4 business days and the rest of the world within 5-7 business days.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna and Apple Pay for a secure checkout experience.
Can I sell my old camera gear to Kamerastore?
Absolutely. We buy used cameras, lenses, and accessories. You can submit a quote request through our 'Sell Gear' page, and we will provide a competitive valuation based on current market trends.